Shipping , Returns & Privacy Policy

Returns Policy

If for some reason you are not happy with the purchase or have changed your mind you are able to send back the pieces and if they are in the condition you received them in we will refund the full product cost. Please check the sizes of the connectors before returning, if you think we have sent the incorrect ones. The inside diameter will not be the nominal value given to the connector. It will be as below. More information on this can be found in our buying guide.

 

Outside diameter of the pipe for Klever Cages PVC connectors

 

15mm PVC pipe outside diameter = 21.33mm

 

20mm PVC pipe outside diameter = 26.67mm

 

25mm PVC pipe outside diameter = 33.40mm

 

32mm PVC pipe outside diameter = 41.16mm

 

40mm PVC pipe outside diameter = 48.26mm

 

50mm PVC pipe outside diameter = 60.32mm

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Shipping

We can ship to virtually any address in Australia. Note that there are restrictions on some products, and some products cannot be shipped to all destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up.

Security Policy

Klever Cages uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Klever Cages or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the  merchant account.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

Privacy Policy

Introduction

Klever Cages regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Klever Cages users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact us at
04319 22437 (CAGES).


Collection of Information

In order to use the Klever Cages website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Klever Cages is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Klever Cages customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer
technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at enquiries@klevercages.com.au 

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at enquiries@klevercages.com.au 

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Klever Cages uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such
correspondence, they can request to be removed from any mailing lists by emailing us at enquiries@klevercages.com.au.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Klever Cages may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Klever Cages does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Klever Cages site to external entities are not covered within this policy. The terms
and conditions set out in this privacy statement only cover the domain name of Klever Cages.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.